The use of Information and Communication Technologies (ICT) in healthcare worldwide is constantly increasing. The increasing number of experiences in the field is contributing to a growing awareness that ICT is a fundamentally important tool for responding to the major challenges facing the healthcare system today, which is called upon to meet the needs and expectations for quality and efficiency expressed by citizens and, at the same time, to reverse the growth trend in spending.

The increase in average age, the demographic growth, the increase in health culture and the greater articulation of the care pathways available today, mean that the demand for health services is constantly increasing. In this scenario, the use of ICT technologies plays a real “lion’s share”, as on the one hand it facilitates access to care for citizens with an obvious effect of social inclusion and on the other hand it reduces healthcare costs, making care paths proactive, efficient, and responsive to the real needs of our society.

In the context of the modernization of the national health system, ICT and its integration in the health sector is a driving force in a system that is still seen by many as a complex system of buildings and systems that risk becoming increasingly obsolete and inefficient over time, precisely because of this preconception. 

The impact of an ICT project on the country is tangible right from the early stages of the project itself, and the benefits in terms of effectiveness and efficiency deriving from investments in digital technologies are even more evident. Efficiency and quality of the healthcare system and of the healthcare facilities, which, by exploiting a flexible, updatable structure that is interconnected with the entire system, conciliates expenditure containment and quality of healthcare services.

It is clear that quality and efficiency of services are correlated and interconnected by the same driving force, and for this reason we have identified a number of ICT areas whose integrated use allows the design of an effective “Virtual Health” system in which information, knowledge and services are made easily accessible to health professionals and users themselves, and all under adequate control of the national health sector.

By “Virtual Health” we mean the overall use of digital technologies within the health system, capable of guaranteeing ubiquitous access to resources and services inside and outside health structures by all the actors in the system. the development of a “Virtual Health” system allows for the rationalisation of resources, progressive de-hospitalisation, greater ease of interaction between patients and health structures and the possibility for patients to access their own information independently. 

  • Electronic Medical Records;
  • Cloud Computing;
  • Systems for Dematerialisation;
  • Computerised medication management;
  • Digital Services to the Citizen;
  • Mobile Health;
  • Business Intelligence systems;
  • Clinical Governance;
  • Health and Electronic Record;
  • Solutions for community medicine and home care.

This awareness inspired the development of the Hs² project, a fully web-based HRP (Health Resource Planning) for healthcare management. 

HS2

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